1. Knowledge Base
  2. Delivery and Returns

What are the delivery options?

UK Delivery

  • We use Parcelforce as our main courier and offer “Fast & Free Delivery” as standard to all UK mainland addresses for orders over £75.
  • 97% of these deliveries are made the following working day, provided the order is placed on a working day before 1pm. The estimated time frame is 1 – 3 working days to allow for the very small number that do not arrive the next working day.
  • For orders under £75, delivery is charged at £12.50. This is the same service Parcelforce as above, usually next working day, estimated 1 – 3 working days. 

Crowdsourced wines and wines on our Club Offers page may take longer to deliver. We will usually specify the delivery times on the product page, but if you cannot find that information, please view this blog post which is regularly updated with all delivery dates for recent club offers.

 

Same Day Delivery London
  • We offer a London "Express Same Working Day Delivery" for orders placed before 11am.
  • If placed after 11am, your delivery will be "Guaranteed Next Day".
  • For orders over £75 London Same Day, delivery is charged at £15. For orders under £75 London Same Day, delivery is charged at £27.50.
  • This option is available to most London postcodes (within a 12km radius of our office in Clapham) if ordered by 11am Monday to Friday (excluding public holidays).
  • If ordered after 11am on a working day, or on a Saturday, Sunday or Bank Holiday, you will receive your order the next working day.
  • We may be able to organise a speedy courier for you, so please call or email us if you have a special request.

 

Saturday Delivery
  • Cost £30.00.
  • We are now offering Saturday delivery to all UK mainland postcodes for orders placed between 1pm on Thursday and 1pm on Friday (excluding public holidays). This is optional at checkout, to be chosen in place of our standard 1 – 3 working day service.
  • If you specifically need to place an order for Saturday delivery outside of the above times, please contact us at orders@honestgrapes.co.uk and we will see if we can arrange this for you.

 

International Deliveries
  • Prices vary.
  • International Deliveries are subject to international delivery fees specific for each country, which will be added at checkout based on the country of your delivery address.
  • If you would like your wines delivered to outside of Europe, please email orders@honestgrapes.co.uk so that we can find the best available rate for you.

 

In Bond Delivery
  • Cost £15.00 inc VAT
For any questions about your bonded wines please contact us on orders@honestgrapes.co.uk.

 

Grower List Delivery
  • Cost £25.00
  • Delivery takes on average 2-3 weeks.
  • Please let us know if you have an urgent request and we’ll do our best to help.